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Extended Warranty Information

Extended Warranty Coverage Provided By

 

Most of our vending machines only carry a 1 year parts warranty from the manufacturer.  If your machine unexpectedly breaks or stops working for any reason, it falls on YOU!  We want to help you protect your investment from damages that often occur within the vending business. That's why we've partnered with Consumer Priority Services to offer extended warranties on all of our vending machines!

COVERAGE PLANS BY CPS

  • Choose either a 2 year or a 4 year plan
  • Coverage starts 31 days after your purchase is received
  • Coverage includes manufacturer's defects
  • Coverage includes parts & labor
  • Coverage includes on-site services
  • Coverage DOES NOT include accidental damage or gross misuse
  • Low deductible to be paid when/if a claim is made

    HOW TO FILE A CLAIM WITH CPS

    You can contact CPS directly to file a claim in three ways:

    1. Online at www.cpscentral.com and click the 'File a Claim' button
    2. Via email at cs@cpscentral.com
    3. Call them toll-free at 800-905-0443

      FREQUENTLY ASKED QUESTIONS

      Is a CPS Warranty just an extension of the existing manufacturer’s warranty?

      No, actually it’s an upgrade to your existing manufacturer’s warranty. A CPS Warranty offers benefits that aren’t offered by manufacturers.

      How am I covered?

      You are covered for a period of 2 years or 4 years (depending on which plan you purchase). Benefits include parts and labor for required repairs on your machine.

      When does my warranty coverage start?

      Coverage begins on the 31st calendar day from when you receive your machine.

      Can I transfer the Protection Plan to a new owner?

      Yes! CPS Warranties are transferable between owners. Just contact CPS to let them know if/when you want to transfer your warranty to a new owner.

      Is my product covered if it’s stolen or if I lose it?

      Unfortunately the CPS Warranty does not cover lost or stolen products.

      Is there a deductible?

      Yes, there will be a deductible at the time that a claim is made:

      • $100.00 Deductible Applies to products between $1,500-$2,500
      • $125.00 Deductible Applies to products between $2,500-$5,000
      • $125.00 Deductible Applies to products between $5,000-$7,500

      STILL HAVE QUESTIONS?

      If you have any other questions regarding CPS coverage, please contact us.