Privacy Policy
Gumball.com recognizes and respects the importance of maintaining the privacy of our customers, and users, and has established this Privacy Policy as a result.
The purpose of this Privacy Policy is to inform you of:
the personal information we may collect from you when you visit our web site, respond to our emails, place orders via mail or fax, or otherwise contact us via telephone, email, fax or mail,
why we gather information from you,
how we collect it,
how we use it, and
the choices you have regarding our use of personal information you have provided.
We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement.
Children
Gumball.com and does not sell products for purchase by children. We sell some children's products for purchase by adults. If you are under 18, you may use our web sites only with the involvement of a parent or guardian.
Gumball.com does not knowingly solicit or collect personally identifiable information online from children under the age of 13 without prior verifiable parental consent. If anyone from Gumball.com learns that a child under the age of 13 has submitted personally identifiable information online, in contravention of these measures, it will take all measures to delete such information from its databases and to not use such information for any purpose (except where necessary to protect the safety of the child or others as required by law).
Why we collect information?
Gumball.com gathers personal information to communicate with you, to process your orders, to provide an enhanced and more personalized shopping experience and to inform you, and your gift and message recipients, of special offers and discounts from us and to help improve our products and customer service.
What information is collected?
We collect information through our web site, emails, mail, fax, and telephone, including when you:
- place an order
- participate in any future forums, surveys, contests, sweepstakes, promotions, content submissions, chats, bulletin boards, discussion groups, requests for suggestions, and membership registrations
- engage in other activities, services, products and resources we make accessible to our customers, members or users
Depending on how you interact with us, we collect some or all of the following types of information:
- your name, address, telephone number and email address
- billing information (credit card number, expiration date and billing address)
- message and gift recipients' names, addresses, telephone numbers and email addresses and
Information you provide to us may be collected by us when an order or other process is started but not completed or otherwise cancelled
We use third-party advertising companies to serve ads when you visit our website. These companies may use information (not including your name, address, email address, or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information used by these companies, click here.
What security precautions are taken?
This website takes every precaution to protect our users' information. When users submit sensitive information via the website, your information is protected both online and off-line.
When our registration/order form asks users to enter sensitive information (such as credit card number and/or social security number), that information is encrypted and is protected with the best encryption software in the industry - SSL. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when you are just 'surfing'.
While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our users' information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. ALL employees are kept up-to-date on our security and privacy practices. Finally, the servers that we store personally identifiable information on are kept in a secure environment.
How we use "cookies"?
A "cookie" is a small data file sent to your browser from a web server and stored on your computer. We use cookies to let us know that you are a prior customer, user or Member and to provide certain features to you. Most web browsers allow you to instruct the browser to prevent the use of cookies. However, if you disable this feature, certain aspects of Gumball.com, such as the shopping basket, may not function properly.
How we use the information we collect?
We use information we collect to communicate with you, to process your orders, to provide an enhanced and more personalized shopping experience, to inform you and your gift and message recipients of offers and discounts from Gumball.com. However, without your consent, we do not make you, or your gift or message recipients' email addresses, available to third parties. In addition, you may instruct that other personal information about you or your message or gift recipients' that you have provided to us not be shared with third parties by following the instruction.
If you have elected to receive e-mail announcements and promotions and wish at any time to no longer receive such information, please call (800) 260-0010 or e-mail support@gumball.com. You will receive confirmation that your e-mail address has been removed from our announcement list. Please remember that removal requests are individual e-mail address specific. And while we will do our best to implement your preference change as quickly as possible, you may continue to receive promotional e-mails briefly after making your opt-out request.